Enjoy the safety to smile!

We improved our hygiene standards by introducing: 

• Hand hygiene and Covid-19 prevention training for all staff
• Disinfecting stations available at all locations
• Stricter cleaning protocols for the housekeeping staff
• Sanitising of all high-touch surfaces every few hours.

We changed our procedures to make our operations low-touch and keep a safe distance at all times. Some of the low-touch measures enforced at our locations include: 

• Social distancing of at least 1,5m/6ft
• Contactless check-in and check-out
• Use of lifts limited to travellers belonging to the same party. 

We want our guests to feel at home in our neighbourhoods around Europe, and sometimes there is no better way to do that than by jumping on a Yays bike (we are thinking Amsterdam, here)!

Where bike-rental service is available, Yays bikes are disinfected after each use. This way, you can enjoy unlocking the neighbourhood the local way, worry-free!

It's always possible to get food delivered at your Yays address, and this comes even handier when local measures don't allow enjoying a dinner at one of the great food joints of the neighbourhood. 

Many of the restaurants featured in the Yays Neighbourhood Guide offer delivery services. Feel free to ask your Concierge for recommendations, then sit back, relax, and wait for your meal to be delivered at Yays. 

The use of face masks - together with social distancing, coughing and sneezing etiquette, and handwashing - can prevent the transmission of the Covid-19 disease.
While disposable medical grade face masks should be reserved for healthcare workers, non-medical face masks can help protect the rest of the population.

Yays encourages the use of face masks by providing complimentary Yays masks to all guests booking their stays of 2 or more nights via Yays.com. The masks are also on sale at every Yays location.