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Terms & Conditions

 

Check-in & Check-out Time 

 

Daily check-in time is from 14:00 and check-out is till 11:00. 

 

Payment

 

A full payment of the total booking cost is required at the time of making the reservation. You will receive an electronic confirmation of your booking when the full payment has been charged successfully.

 

Cancellation policy 

 

The full booking amount must be paid online to confirm your booking.
Additional services and/or enhancements must be settled before vacating the apartment.
Cancellation and prepayment policies vary according to rate type. Please check the rate conditions above. 
Yays reserves the right to cancel or alter the booking if:

1. The apartment(s) or part of it is not available due to Force Majeure.
2. Yays becomes insolvent or enters into liquidation or receivership.
3. The guest (s) are not able to show valid ID.


Alterations

 

If for any reason you wish to alter your booking (e.g. change the dates of your stay or the accommodation requested), Yays will investigate all possibilities to comply with your request, however no guarantee can be given. In case no suitable alternative is available, the cancellation policy is applicable.

Occupants

 

Only persons notified Yays upon arrival and registered in the check form may occupy the apartment. You may not re-let/sublet the apartment to any other third party without prior and specific written approval from Yays. The number of persons permitted to occupy the apartment is limited to the number of max persons as stated on www.yays.com and this limit may not be exceeded without prior written approval from Yays. Yays reserves the right to refuse admittance to the apartment if this condition is not met.

 

Behavior

 

You are responsible for the correct and decent behavior of all the persons in the party registered with Yays. Should that person, or any of the persons accompanying him/her not behave in a suitable and responsible way, Yays shall be entitled to request the client and the persons accompanying him/her to leave the apartment without the right to claim any type of compensation. Drugs are strictly prohibited in and around the premises of all the apartments. 

 

Damage

 

Yays is not responsible for any loss or damage to your goods or personal belongings kept at the accommodation. You are also responsible for taking all-reasonable care of the apartment and its contents. Except in the case of normal wear and tear you are responsible for any damage to the apartment or its contents during your stay, which has occurred due to the negligence, willful default or irresponsible behavior on the part of yourself or those occupying the apartment or your guests. Any damage must be reported to Yays without delay.

 

Fair Use

 

You and your party agree to be considerate tenants and will take good care of the apartment(s) and leave the apartment(s) in a clean and tidy condition at the end of the rental period. You and your party also agree not to act in any way, which would cause disturbance to those residents in neighboring properties.

 

 

Force Majeur

 

 Yays cannot be held liable for any delay, loss, damage or expenses incurred if your booking needs to be altered or cancelled neither when Yays is unable to live up to the contractual obligations as a result of events beyond his reasonable control, which include but not be limited to events such as war, civil strife, terrorist activity, labor disputes, natural or man-made disaster, fire, flood, adverse weather conditions and local regulations. In the event this comes into effect, Yays will endeavor to relocate any pending arriving parties in alternative accommodation (to a similar standard). In the event that relocation is not possible, or undesired, Yays will refund any monies paid for affected accommodation booked through this website.

 

Adjustments

 

 Yays reserves the right to update any of its terms and conditions at any time.. The onus is placed on all parties using the website to undertake adequate measures to ensure that they visit any such terms and conditions on a regular basis. By agreeing to use our booking website, it is implied that any such third party accepts any such changes, and that any such third party undertakes to comply with any such changes.

 

Applicable law

 

You book your accommodation with Yays, Yays is an integral part of the Short Stay Group. Short Stay Group Operations BV is responsible for your payment(s) and/or refund(s). These terms and conditions are governed by Dutch law. The Dutch court shall have sole jurisdiction in the event of legal action concerning an accommodation booking with Short Stay Group Operations BV.

Short Stay Group Operations BV
Herengracht 451
1017 BS Amsterdam , Netherlands
COC: NL823921025B01
VAT no: 34300122